No one is perfect and employees are no exception, but employers can expect reasonable standards of performance. The question of what a reasonable standard actually is can lead to conflict and concern. Furthermore, performance concerns often arise from other factors, including communication breakdown and personality conflicts in the workplace.
The law on performance management is relatively clear, employees are entitled to know how their performance may be substandard, and support should be provided to bring their performance to a reasonable standard.
We are adept at advising on responding to performance management concerns, while supporting employees through the difficult and unfamiliar processes.